How to Use MP3 CDs

How to Use MP3 CDs

What is an MP3 CD and how do I know if my equipment is compatible?

As of the end of 2018, we have switched our primary mode of production to MP3 CDs. There are two great benefits associated with MP3 CDs.

  1. MP3 CDs contain compressed audio files, which means they hold more audio than standard CDs. (Whereas our standard 12-lecture programs were divided across 4 discs, the MP3 CDs make it possible to burn all 12 tracks to one disc.)
  2. Fewer discs means slimmer packaging, which in turn means lower shipping costs and more efficient use of shelf space. And for our customers, this also means fewer discs to handle—a big plus, especially if you’re one of the many who enjoy listening to our audio programs in your car.

However, MP3 CDs require special drives to play correctly.

The CD/DVD drive on your computer is compatible with MP3 CDs, as are the CD players in most cars manufactured since 2006.

What are my options for playing an MP3 CD?

  • First, try to play the MP3 CD in your existing equipment. Look for the logo (below) to see if the MP3 CD will be compatible.

  • If you have a computer, you can import the MP3 CD into your iTunes or Windows Media Player library (or similar). From there, you can play the audio files or load them onto your iPod or portable MP3 player. If you prefer physical discs, you can always burn your own from the MP3 audio files you just imported.
  • Purchase a newer CD player that will be compatible with MP3 CDs.

If you are still unable to listen to the MP3 CD, we will send you a traditional audio CD. This option is only available upon special request. To put in a request, or to resolve any other questions, please contact us by emailing info@learn25.com, or by calling 1-800-955-3904.

About Us 2018 Draft

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About Us

 

ABOUT NOW YOU KNOW MEDIA


 

Now You Know Media helps you learn every day. Lifelong learning is the flame that sparks human progress and flourishing. Exceptional teachers kindle that flame, opening our minds to the world’s limitless possibilities.

Have you ever known a teacher who ignited your curiosity and challenged your worldview? Who helped mold who you are today? If you have, you understand that teachers are irreplaceable. Although experience and the internet inform us, superb teachers do much more: they inspire, guide, and transform our lives.

Until now, only those fortunate to attend their classrooms could experience the world’s best educators. Motivated by the teachers who touched our own lives, the NYKM team finds the top lecture professors, records them in our studios, and delivers their wisdom to you in convenient audio and video formats.

With our treasure trove of insightful talks by these extraordinary men and women, you can turn your daily commute into an educational oasis. Or enhance your workouts with mind-inspiring lectures on the subjects that most captivate your imagination.

 

Our History

Our story began in 2006 with a bold dream and a rented studio. Michael Bloom, a distance learning entrepreneur, and Dan Mollura, an investment banker-turned-physician, saw technology as the key to democratized learning. If media could syndicate news, entertainment, and sports, why not teaching? We wanted to channel the timeless power of lecture-based learning into cutting-edge media.

We wrote our mission statement with five guiding principles, including a spirit of generosity. Great teachers are generous with their time, discoveries, and expertise. They dedicate themselves to their students’ growth, and we wanted to give them a technological platform to reach lifelong learners like you, wherever you might be.

 

 

 

Our Programs

Now You Know Media brings you the best minds on the most in-demand subjects. Our courses cover an array of disciplines: history, literature, psychology, spirituality, philosophy, religion, science, and more. In our catalog, you’ll also find archival recordings of late luminaries like Thomas Merton and Henri Nouwen.

Our experts presenters hail from Oxford, Amherst, Brown, Georgetown, and dozens of other top institutions. Combining skillful scholarship with lively instruction, they will enlighten and entertain, engage and inform you.

Many of our courses include complimentary study guides, comprising outlines, suggested readings, and review questions. With these materials at your fingertips, you can deepen your critical thinking and hold group discussions. Each course is backed by our 100% satisfaction guarantee.

 

 

You

You are reading this because you recognize the vital role great teachers play in your life. Perhaps part of you wishes you could experience college anew, exploring the most important questions of human existence with one of these great professors. To flourish, you realize that our minds need to absorb new knowledge each day.

We invite you to sit in the front row of the world’s premier lecture halls. Please take a few minutes to browse our website, which boasts our full collection of more than 350 offerings. To receive a curated print catalog in the each month, please enter your mailing information here: Free Catalog.

Enjoy a lifetime of learning.

 

Free Sample about Mystics from Now You Know Media

Free Sample: 10 Christian Mystics

Sign up here to receive your free course sample recording by Fr. Murray Bodo, O.F.M., Ph.D., and subscribe to our e-newsletter. We will email a link enabling you to download these files for playback on your computer or iPod.

Join one of the leading Franciscan intellectual and poet Fr. Murray Bodo in discovering the nature of the mystical experience and demonstrates the relevance of mystical words and experiences to our Faith. In these talks drawn from his 12-lecture series, 10 Christian Mystics and What They Tell Us of God, you will explore the lives of St. Catherine of Siena and Gerard Manley Hopkins and how their souls have God’s revelation in common. His intimate presence to the mystics prove his ongoing communication with us in every age.

We’ve also included a free PDF study guide, prepared by Fr. Murray Bodo, O.F.M., Ph.D., for further reading and reflection.

Welcome to our community of learners! We will add you to our own Now You Know Media e-newsletter and update you about new courses and retreats. 

After signing up, you will be entitled to special notices and sales on new courses and retreats. Your email address is kept secure and is not sold or rented to anyone else, and you may unsubscribe from our newsletter at any time.

Free Sample about Mystics from Now You Know Media

Free Sample: 10 Christian Mystics

Sign up here to receive your free course sample recording by Fr. Murray Bodo, O.F.M., Ph.D., and subscribe to our e-newsletter. We will email a link enabling you to download these files for playback on your computer or iPod.

Join one of the leading Franciscan intellectual and poet Fr. Murray Bodo in discovering the nature of the mystical experience and demonstrates the relevance of mystical words and experiences to our Faith. In these talks drawn from his 12-lecture series, 10 Christian Mystics and What They Tell Us of God, you will explore the lives of St. Catherine of Siena and Gerard Manley Hopkins and how their souls have God’s revelation in common. His intimate presence to the mystics prove his ongoing communication with us in every age.

We’ve also included a free PDF study guide, prepared by Fr. Murray Bodo, O.F.M., Ph.D., for further reading and reflection.

Welcome to our community of learners! We will add you to our own Now You Know Media e-newsletter and update you about new courses and retreats. 

After signing up, you will be entitled to special notices and sales on new courses and retreats. Your email address is kept secure and is not sold or rented to anyone else, and you may unsubscribe from our newsletter at any time.

Free Thérèse of Lisieux Course Sample from Now You Know Media

Free Thérèse of Lisieux Course Sample

Sign up here to receive your free course sample recording by St. Mary’s College’s Professor Professor Keith J. Egan, Ph.D., T.O.C., and subscribe to our e-newsletter. We will email a link enabling you to download these files for playback on your computer or iPod.

Join Carmelite spirituality expert Keith Egan (Ph.D., University of Cambridge) in discovering why Thérèse of Lisieux is, in the words of Pope Pius X, the “greatest saint of modern times.” In these talks drawn from his 12-lecture series, Thérèse of Lisieux: Wisdom’s Daughter, you will explore the life, legacy, and spirituality St. Thérèse, the Little Flower. Thérèse’s wisdom was a gift of God—a gift that is now available for all of us to cherish.

We’ve also included a free PDF study guide, prepared by Professor Keith J. Egan, Ph.D., T.O.C., for further reading and reflection.

Welcome to our community of learners! We will add you to our own Now You Know Media e-newsletter and update you about new courses and retreats. 

After signing up, you will be entitled to special notices and sales on new courses and retreats. Your email address is kept secure and is not sold or rented to anyone else, and you may unsubscribe from our newsletter at any time.

Free Sample: The New Testament: A Guided Tour

Learn25

Free Sample: The New Testament: A Guided Tour

Sign up here to receive your free sample recording by renowned New Testament teacher, Rev. Felix Just, S.J. (Ph.D., Yale University), and subscribe to our e-newsletter. We will email a link enabling you to download these files for playback on your computer or iPod.

How would you like to join one of America’s leading New Testament master teachers in an audio course you can experience whenever and wherever you desire?

These three lectures, drawn from Rev. Just’s acclaimed series, The New Testament: A Guided Tour, can be enjoyed in your car or at home. Their aim is to increase your understanding and enjoyment of scripture. Prayerfully inspired and expertly taught, this special course is used by churches and individuals worldwide.

We are willing to give you these 3 lectures FREE of CHARGE in hopes that they will inspire you to explore our selection of over 140 Christian audio and video courses and retreats. You are under no obligation to ever buy from us, but we hope you will choose to become a customer.

Welcome to our community of learners! We will add you to our own Now You Know Media e-newsletter and update you on new Catholic courses and retreats.

After signing up, you will be entitled to special notices and sales on new courses and retreats. Your email address is kept secure and is not sold or rented to anyone else, and you may unsubscribe from our newsletter at any time.

Free Sample: The New Testament: A Guided Tour

Free Sample: The New Testament: A Guided Tour

Sign up here to receive your free sample recording by renowned New Testament teacher, Rev. Felix Just, S.J. (Ph.D., Yale University), and subscribe to our e-newsletter. We will email a link enabling you to download these files for playback on your computer or iPod.

How would you like to join one of America’s leading New Testament master teachers in an audio course you can experience whenever and wherever you desire?

These three lectures, drawn from Rev. Just’s acclaimed series, The New Testament: A Guided Tour, can be enjoyed in your car or at home. Their aim is to increase your understanding and enjoyment of scripture. Prayerfully inspired and expertly taught, this special course is used by churches and individuals worldwide.

We are willing to give you these 3 lectures FREE of CHARGE in hopes that they will inspire you to explore our selection of over 140 Christian audio and video courses and retreats. You are under no obligation to ever buy from us, but we hope you will choose to become a customer.

Welcome to our community of learners! We will add you to our own Now You Know Media e-newsletter and update you on new Catholic courses and retreats.

After signing up, you will be entitled to special notices and sales on new courses and retreats. Your email address is kept secure and is not sold or rented to anyone else, and you may unsubscribe from our newsletter at any time.

Free Sacraments Course Sample from Now You Know Media

Free Baptism Lecture from Now You Know Media

Sign up here to receive your free course sample recording by Fordham University’s Rev. Thomas J. Scirghi, S.J., Th.D., and subscribe to our e-newsletter. We will email a link enabling you to download these files for playback on your computer or iPod.

Free-2-lecture-sacraments-sample

How would you like to join one of the top liturgical theology scholars on a course you can experience whenever and wherever you desire?  

Join Fordham University professor and Jesuit priest Fr. Thomas Scirghi, S.J., Ph.D, on lectures on the Catholic sacraments. These audio lectures are samples drawn from his series, Signs of God’s Grace: A Journey through the Sacraments, and can be enjoyed in your car or at home. Their aim is to help you rediscover the importance of the seven sacraments in your life. The full course covers all of the sacraments and is available in both audio and video formats.

We’ve also included a free PDF study guide, prepared by Fr.. Scirghi, for further reading and reflection.

Welcome to our community of learners! We will add you to our own Now You Know Media e-newsletter and update you about new courses and retreats. 

After signing up, you will be entitled to special notices and sales on new courses and retreats. Your email address is kept secure and is not sold or rented to anyone else, and you may unsubscribe from our newsletter at any time.

Free Penance Lecture from Now You Know Media

Free Penance Lecture from Now You Know Media

Sign up here to receive your free course sample recording by Fordham University’s Rev. Thomas J. Scirghi, S.J., Th.D., and subscribe to our e-newsletter. We will email a link enabling you to download these files for playback on your computer or iPod.

Free-2-lecture-sacraments-sample

How would you like to join one of the top liturgical theology scholars on a course you can experience whenever and wherever you desire?  

Join Fordham University professor and Jesuit priest Fr. Thomas Scirghi, S.J., Ph.D, on lectures on the Catholic sacraments. These audio lectures are samples drawn from his series, Signs of God’s Grace: A Journey through the Sacraments, and can be enjoyed in your car or at home. Their aim is to help you rediscover the importance of the seven sacraments in your life. The full course covers all of the sacraments and is available in both audio and video formats.

We’ve also included a free PDF study guide, prepared by Fr.. Scirghi, for further reading and reflection.

Welcome to our community of learners! We will add you to our own Now You Know Media e-newsletter and update you about new courses and retreats. 

After signing up, you will be entitled to special notices and sales on new courses and retreats. Your email address is kept secure and is not sold or rented to anyone else, and you may unsubscribe from our newsletter at any time.

Free C. S. Lewis Course Sample from Now You Know Media

Free C. S. Lewis Course Sample from Now You Know Media

Sign up here to receive your free course sample recording by Notre Dame University’s Professor David W. Fagerberg, Ph.D., and subscribe to our e-newsletter. We will email a link enabling you to download these files for playback on your computer or iPod.

How would you like to join one of the top C. S. Lewis experts in a course you can experience whenever and wherever you desire?  

Join Notre Dame University’s acclaimed professor and author David W. Fagerberg, Ph.D. These three lectures, drawn from his acclaimed series, C. S. Lewis: Encountering God through Fiction, can be enjoyed in your car or at home. Their aim is to help you discover the enduring power of Lewis’s fiction and the theological teachings within them.

We’ve also included a free PDF study guide, prepared by Professor David W. Fagerberg, Ph.D., for further reading and reflection.

Welcome to our community of learners! We will add you to our own Now You Know Media e-newsletter and update you about new courses and retreats. 

After signing up, you will be entitled to special notices and sales on new courses and retreats. Your email address is kept secure and is not sold or rented to anyone else, and you may unsubscribe from our newsletter at any time.

Privacy Policy

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2 Free Gifts from Now You Know Media

2 Free Gifts from Now You Know Media

Join contemplative master, Fr. Donald Goergen, O.P., on a spiritual retreat with Thomas Merton. This series is designed to help you grow spiritually by following Merton’s vision. Each conference is about 25 minutes long, and your retreat comes with a guide for prayer and reflection.

Join one of America’s leading Ignatian spirituality experts in exploring 10 great Jesuit prayers. Each prayer is read and accompanied by the thoughtful reflections of Fr. Howard Gray, S.J.. You will be deeply touched by this special recording.

We will add you to our own Now You Know Media e-newsletter and update you on new Catholic courses and retreats. Feel free to browse our selection of over 145 Catholic audio courses and retreats. Your email address is kept secure and is not sold or rented to anyone else.

2 Free Gifts

 

 

 

Sign up here to receive your 2 free gifts! We will email you a link enabling you to download A Retreat with Thomas Merton and 10 Great Jesuit Prayers. If you don’t receive an email, please check your spam folder.

Join contemplative master, Fr. Donald Goergen, O.P., on a spiritual retreat with Thomas Merton. This series is designed to help you grow spiritually by following Merton’s vision. Each conference is about 25 minutes long, and your retreat comes with a guide for prayer and reflection.

Join one of America’s leading Ignatian spirituality experts in exploring 10 great Jesuit prayers. Each prayer is read and accompanied by the thoughtful reflections of Fr. Howard Gray, S.J.. You will be deeply touched by this special recording.

We will add you to our own Now You Know Media e-newsletter and update you on new Catholic courses and retreats. Feel free to browse our selection of over 145 Catholic audio courses and retreats. Your email address is kept secure and is not sold or rented to anyone else.

3 Free Talks by Fr. Felix Just, SJ

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Sign up here to receive your 3 free talks by Fr. Felix Just, SJ and subscribe to our newsletter. We will email a link enabling you to download these files for playback on your computer or mobile device.

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Join leading Catholic Bible teacher and retreat leader Fr. Felix Just, S.J. in exploring the power of the New Testament and the Catholic Liturgy. Each sample lecture or retreat conference is part of a larger series of studio-recorded and digitally mastered talks. Find out what makes Fr. Just such a celebrated lecturer.

Welcome to our community of learners! We will add you to our Learn25 newsletter and update you regularly on new course releases and on-sale products. Please check your email inbox for these special announcements. Your email address is kept secure and is not sold or rented to anyone else, and you may unsubscribe from our newsletter at any time. Feel free to browse our selection of over 400 audio courses and retreats.

Free Sample: The New Testament: A Guided Tour

Free Sample: The New Testament: A Guided Tour

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The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Now You Know Media, Inc. The collective work includes works that are licensed to Now You Know Media, Inc. Copyright 2003, Now You Know Media, Inc ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Now You Know Media, Inc or purchasing Now You Know Media, Inc products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Now You Know Media, Inc or to purchase Now You Know Media, Inc products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Now You Know Media, Inc. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

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12115 Parklawn Dr. Unit B
Rockville, MD 20852

We are open from 9AM-5PM Eastern Standard Time. We hope to hear from you soon!

Privacy Policy

We know how important it is for your information to be safe and protected. Read our Privacy Policy below and give yourself peace of mind that your information will not be used in any way other than to benefit your experience with NowYouKnowMedia.

 

Privacy Policy

 

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.

 

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To allow us to better service you in responding to your customer service requests.

To quickly process your transactions.

To administer a contest, promotion, survey or site feature.

To communicate with you via mail or email, including to send you promotions.

If you have submitted your email address on our site, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below.

 

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted with SHA-256 into our databases to be only accessed as stated above.

 

Do we use “cookies”?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome, Safari, or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

 

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Now You Know Media. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. It also does not include cooperative databases and data processing organizations, which may use this information for marketing purposes. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. We may also provide statistical or transactional information to collaborative database organizations that use such information for research and to create statistical models used to recommend and rent names to other organizations. We may sell or rent your personally identifiable information to select organizations that we have pre-approved for limited marketing purposes.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

If you would prefer that your information not be used by Now You Know Media or the database service organizations with which it works for marketing purposes, please send your opt-out request to info@nowyouknowmedia.com.

 

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please click the “opt-out” link at the bottom of the page of our promotional emails. You may also send your request via email to info@nowyouknowmedia.com, or call our Customer Service line at 1-800-955-3904. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the “My Account” section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

 

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

 

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on May 24, 2018.

 

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

 

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

 

Your consent

By using our site, you consent to our privacy policy.

 

We at NowYouKnowMedia care about your privacy and protection. We want you to feel at ease when purchasing from our collection of over 350 audio and video programs.

Enable Cookies

    • Please enable cookies in your web browser to continue.

What are Cookies?

Cookies are short pieces of data that are sent to your computer when you visit a website. On later visits, this data is then returned to that website. Cookies allow us to recognize you automatically whenever you visit our site so that we can personalize your experience and provide you with better service. We also use cookies (and similar browser data, such as Flash cookies) for fraud prevention and other purposes. If your web browser is set to refuse cookies from our website, you will not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your Shopping Cart or receiving personalized recommendations. As a result, we strongly encourage you to configure your web browser to accept cookies from our website.

Enabling Cookies

Internet Explorer 7.x

  1. Start Internet Explorer

  2. Under the Tools menu, click Internet Options

  3. Click the Privacy tab

  4. Click the Advanced button

  5. Put a check mark in the box for Override Automatic Cookie Handling, put another check mark in the Always accept session cookies box

  6. Click OK

  7. Click OK

  8. Restart Internet Explore

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Internet Explorer 6.x

  1. Select Internet Options from the Tools menu

  2. Click on the Privacy tab

  3. Click the Default button (or manually slide the bar down to Medium) under Settings. Click OK

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Mozilla/Firefox

  1. Click on the Tools-menu in Mozilla

  2. Click on the Options… item in the menu – a new window open

  3. Click on the Privacy selection in the left part of the window. (See image below)

  4. Expand the Cookies section

  5. Check the Enable cookies and Accept cookies normally checkboxes

  6. Save changes by clicking Ok.

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Opera 7.x

  1. Click on the Tools menu in Opera

  2. Click on the Preferences… item in the menu – a new window open

  3. Click on the Privacy selection near the bottom left of the window. (See image below)

  4. The Enable cookies checkbox must be checked, and Accept all cookies should be selected in the "Normal cookies" drop-down

  5. Save changes by clicking Ok

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Help

Frequently Asked Questions

Do you have questions about your recent Now You Know Media purchase? Need help understanding how to use your brand new CDs or DVDs?
Find quick answers to all of your questions below…

Order Status

When does my order ship?

Orders typically ship within 48 hours and reach customers within 5-10 days.

How do I change quantities or cancel an item in my order?

If you would like to change or cancel your order please contact us at info@nowyouknowmedia or call 800-955-3904 during business hours (9am-5pm EST).

My order never arrived.

Please contact us at info@nowyouknowmedia or call 800-955-3904 during business hours (9am-5pm EST).

An item is missing from my shipment.

Please contact us at info@nowyouknowmedia or call 800-955-3904 during business hours (9am-5pm EST).

My product is missing parts.

If your product is missing CDs, DVDs or is supposed to include a study guide and does not, please contact Customer Service at 1-800-955-3904 and we will replace your product or send you any missing components immediately.

My Account

How do I create an account?

  1. Click the “My Account” link at the top right side of our site.
  2. Under the New Customers heading, click on “Create an Account”.
  3. Enter your personal information and desired Login Information.

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

How do I edit my account information?

Click the “My Account” link at the top right hand side of our site and sign in with your username and password. Click on “Account Information” in the menu on the left side of the page.

 

How much is my shipping?

Inside the U.S. & Canada:

Small Programs
(1-3 Discs)

Large Programs
(4+ Discs)
1 Program

$3.95

$8.95
2 Programs

$6.00

$15.95
3 Programs

$8.00

$19.95
4 Programs

$10.00

$22.95
5 Programs

$13.00

$25.95
6 Programs

$16.00

$27.95
7+ Programs

$19.00

$29.95
Outside the U.S. & Canada: $19.95

I forgot my password.

Click the “My Account” link at the top right hand side of our site. Under the login box you’ll see a link that says “Forgot Your Password?”. Enter the email address associated with your account and you will receive an email with a brand new password.

How do I return my product?

If you are unsatisfied with your product, please print and complete this Returns Form and include with your returned product. Ship your return to:
Now You Know Media Returns
12115 Parklawn Dr., Suite B
Rockville, MD 20852

I received the wrong product.

If you feel that you have received the wrong product, please contact customer service, at 1-800-955-3904, within 72 hours of receiving the product.

What is your return policy?

Every Now You Know Media product is backed by our full 90-Day Satisfaction Guarantee. If you are not completely satisfied with your purchase for any reason, please complete a Returns Form and we will issue an exchange or a full refund for the price you paid. If a disc should break, warp or become damaged, we will happily replace it for free, as long as the product is in production.

When will I receive my order?

Your order will reach you within 5-10 days of your purchase. For international delivery, typically, from the time you place your order, you will receive your package within 14 business days. However, each country has a different customs policy, making it impossible to guarantee an exact delivery time.

International Shipping

Do you ship to my country?

Please create an account by clicking the “My Account / Order Status” link at the top right hand side of our site. During sign-up we’ll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.

What are my payment choices?

During the checkout process you may choose any of our current payment options including American Express, MasterCard, Visa, and Discover Credit Cards. If you would like to be billed please place your order over the phone by calling 800-955-3904 during business hours (9am-5pm EST).

When will my order ship and what are my shipping charges?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

What is the return policy?

Please see our Terms & Conditions for complete details regarding our return policy.

Guarantees

Our 90-Day Satisfaction Guarantee

Every Now You Know Media product is backed by our full 90-Day Satisfaction Guarantee. If you are not completely satisfied with your purchase for any reason, please complete a Returns Form and we will issue an exchange or a full refund for the price you paid. If a disc should break, warp or become damaged, we will happily replace it for free, as long as the product is in production.

Privacy Policy

We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

Security

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

Pricing and Billing

Do I have to pay sales tax?

If you are ordering from outside the state of Maryland, there is no sales tax. If you are ordering from Maryland, a 6% sales tax will be added to your order.

I have a question on my charges.

Click the “My Account” link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

I need a copy of my receipt/invoice.

Click the “My Account” link at the top right hand side of our site to print invoices.

When will my credit appear on my account?

Credits usually take 7-10 business days from the time we receive your item(s).

When will my credit card be charged?

Your credit card will be charged within 24 hours prior to shipment of your item(s).

Buyer’s Guide

How do I find my product?

To find the product(s) you’re looking for, you may (1) use the navigation menus on the top right of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

How do I navigate the site?

To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You’ll notice that anytime you scroll over something that is a link, your mouse cursor will become a “hand”. Whereas scrolling over anything that is NOT a link will leave your cursor as an “arrow”. You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.

How do I use a coupon?

After adding items to your cart, click the “View Cart” link at the top of this site to view your cart. At the bottom of the shopping cart you’ll see a box where you may enter your coupon code.

 

Technical Support

How do I listen to my CDs on an iPod or mp3 player?

Please read this guide, which will provide you with all the information you need to import your CDs to your computer, and transfer them to your portable music player.

How do I use downloadable programs?

Please read this guide, which will provide you with all the information you need to purchase, download and listen to our downloadable programs.

How do I access my study guide?

Please read this guide, which explains how to use the written study guide included with your CD.

Why are the titles of the lectures wrong in iTunes?

Please read this guide, which will help you fix the titles and other meta-data associated with your digital audio files.

How do I contact you?

We can be reached between the hours of 9am-5pm EST, Monday through Friday.
Contact us by phone at 800-955-3904
Contact us by email at info@nowyouknowmedia.com

Our mailing address is:
Now You Know Media, Inc.
12115 Parklawn Dr., Suite B
Rockville, MD 20852

About Us

 

About Us

 

ABOUT NOW YOU KNOW MEDIA


 

Now You Know Media helps you learn every day. Lifelong learning is the flame that sparks human progress and flourishing. Exceptional teachers kindle that flame, opening our minds to the world’s limitless possibilities.

Have you ever known a teacher who ignited your curiosity and challenged your worldview? Who helped mold who you are today? If you have, you understand that teachers are irreplaceable. Although experience and the internet inform us, superb teachers do much more: they inspire, guide, and transform our lives.

Until now, only those fortunate to attend their classrooms could experience the world’s best educators. Motivated by the teachers who touched our own lives, the NYKM team finds the top lecture professors, records them in our studios, and delivers their wisdom to you in convenient audio and video formats.

With our treasure trove of insightful talks by these extraordinary men and women, you can turn your daily commute into an educational oasis. Or enhance your workouts with mind-inspiring lectures on the subjects that most captivate your imagination.

 

Our History

Our story began in 2006 with a bold dream and a rented studio. Michael Bloom, a distance learning entrepreneur, and Dan Mollura, an investment banker-turned-physician, saw technology as the key to democratized learning. If media could syndicate news, entertainment, and sports, why not teaching? We wanted to channel the timeless power of lecture-based learning into cutting-edge media.

We wrote our mission statement with five guiding principles, including a spirit of generosity. Great teachers are generous with their time, discoveries, and expertise. They dedicate themselves to their students’ growth, and we wanted to give them a technological platform to reach lifelong learners like you, wherever you might be.

 

 

 

Our Programs

Now You Know Media brings you the best minds on the most in-demand subjects. Our courses cover an array of disciplines: history, literature, psychology, spirituality, philosophy, religion, science, and more. In our catalog, you’ll also find archival recordings of late luminaries like Thomas Merton and Henri Nouwen.

Our experts presenters hail from Oxford, Amherst, Brown, Georgetown, and dozens of other top institutions. Combining skillful scholarship with lively instruction, they will enlighten and entertain, engage and inform you.

Many of our courses include complimentary study guides, comprising outlines, suggested readings, and review questions. With these materials at your fingertips, you can deepen your critical thinking and hold group discussions. Each course is backed by our 100% satisfaction guarantee.

 

 

You

You are reading this because you recognize the vital role great teachers play in your life. Perhaps part of you wishes you could experience college anew, exploring the most important questions of human existence with one of these great professors. To flourish, you realize that our minds need to absorb new knowledge each day.

We invite you to sit in the front row of the world’s premier lecture halls. Please take a few minutes to browse our website, which boasts our full collection of more than 350 offerings. To receive a curated print catalog in the each month, please enter your mailing information here: Free Catalog.

Enjoy a lifetime of learning.

 

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